Privacy Policy

Information you provide

We process your account email and name; resumes, cover letters, work history, contact details, addresses or locations, links, education, credentials and other information you enter or upload; job descriptions and screenshots you provide; messages you send to Vine, our AI assistant, and any images or PDFs you attach to those messages; support requests and replies; and your choices of templates and settings. Please do not include sensitive information that is not needed for a job application, such as government identification numbers, financial account details or health records. Do not send passwords or payment card details in a support request.

Information collected automatically

When you use ResumeVine, we and our service providers receive technical information such as your IP address, browser and device details, pages visited, activity times and security or error events. We use limited activity and request information to understand service usage, protect the service and prevent misuse. We also estimate your region from your connection to determine which cookie choices to show.

How we use it

We use your information to create and save your account, extract information from uploaded files, generate and tailor resumes and cover letters, display previews, provide downloads, process purchases, maintain security, prevent abuse, provide support, understand aggregate service usage and comply with applicable law. AI output may be inaccurate. Review dates, qualifications and contact details before sharing any application. Our AI tools are general writing and formatting assistance, not legal, medical, financial or tax advice. We do not sell personal information for money or use resume content for advertising.

How your information is shared

• Our hosting and sign-in providers process account information and store your saved documents and signed-in Vine conversations. Saved work is accessible through your account and to authorized personnel when needed to operate or support the service.
• Support requests and replies are kept in a secure support inbox. Our team receives your request, and our email provider delivers replies to the address you give us.
• When you choose an AI feature, the information needed to fulfill that request (such as your resume, cover letter, target job, conversation or an attachment you send) may be processed by Google's Gemini service. If you choose to use the optional microphone in Vine, your browser asks for permission first, and your recording is sent to Google's Gemini service only to turn your speech into text. We do not store, keep logs of, or create voiceprints from your audio; the recording is discarded as soon as it is transcribed, and only the resulting text you choose to send becomes part of your conversation. Voice input is never required; you can always type instead. Attachments are used for the request, but saved Vine history retains only a description of each attachment, not the file itself. To discuss an earlier attachment again, please reattach it. Vine may search the web for relevant career guidance without sending your personal resume or private conversation as search queries. We do not use your resume content for advertising. You can avoid AI processing by using the manual editing tools. Google's own terms and practices also apply to its processing.
• Stripe handles checkout and subscription billing. We keep plan and payment-reference details, not your full card number.
• If you choose Google sign-in, Google processes authentication information. Loading Google Fonts may also share standard connection information, such as your IP address, with Google.

We may share information with providers needed to run ResumeVine, when required by law, to protect safety and rights, or as part of a lawful business transfer. Provider processing and logs are governed by their own practices; AI submissions are not end-to-end encrypted.

Advertising measurement

We use Google Ads to understand whether our advertising leads to purchases. Google's tag may receive device, browser and interaction information; purchase reports include the plan price and a unique order reference, never your resume content. Where consent is required, advertising cookies and related uses remain off unless you accept. Limited signals without advertising cookies may still be sent for aggregate measurement. You can change your choice through Cookie settings in the footer, and we honor supported browser opt-out signals. Learn more about Google's data practices.

Device data and security

Your browser stores sign-in information and preferences such as theme and template choices. If you build without signing in, your drafts and Vine conversation stay on that device. Saved conversation history contains descriptions of attachments rather than the files themselves. We use safeguards such as encrypted connections and access controls to protect your information. No online service can guarantee absolute security; please protect your password and sign out on shared devices.

Guest payments and access recovery

For a guest weekly-pass purchase, we retain your checkout email, payment reference, confirmed access dates and hashed access credentials. Your browser stores a private access credential, and our email provider sends a private recovery link to your checkout email. Possession of this link restores only your remaining paid access, not documents from another device. We do not silently create an account. Protect the link like a password and contact Support if you need help. Payment records are retained for billing, fraud prevention and legal obligations; unfinished checkout records may be retained to prevent abuse.

Retention and deletion

Your saved documents and signed-in Vine conversations remain in your account until you delete them or your account, subject to legal obligations and operational backups. You can delete your account in Account; this removes the account and associated saved resumes, cover letters and conversations from active records. Guest drafts and conversations stored on your device can be removed by deleting them in ResumeVine or clearing this site's browser data. Short-lived abuse-prevention records are periodically deleted. Support correspondence, billing records held by payment providers and information required for legal, tax, fraud-prevention or dispute purposes may be retained for as long as reasonably necessary for those purposes. Backup copies may persist for a limited period under hosting-provider schedules.

Your choices and rights

You can edit your resume, download your work, avoid optional AI features, manage your subscription and delete your account. Depending on where you live, you may have rights to access, correct, delete or obtain a copy of personal information, or to object to or restrict certain processing. We will honor applicable rights, verify requests before acting and will not discriminate against you for exercising a privacy right. You may also contact your local privacy authority where applicable.

We do not sell personal information for money. Advertising measurement may be considered a sale, sharing or targeted advertising under some privacy laws. Where those laws apply, you can opt out through the Cookie settings link in the footer or a supported browser-based opt-out signal.

For users in the European Economic Area, United Kingdom and Switzerland, our legal bases for processing are: performance of our contract with you (providing the builder, saving your work and delivering purchases); your consent (advertising cookies and related identifiers where required); our legitimate interests (security, fraud prevention, support and aggregate service statistics, balanced against your rights); and compliance with legal obligations (tax and billing records). Where we rely on consent, you may withdraw it at any time without affecting prior processing.

International processing and children

Our providers may process information in locations outside your country, where privacy laws may differ. Where the law requires a safeguard for cross-border transfers (such as European Commission Standard Contractual Clauses or the UK equivalent) we rely on the safeguards provided by our service providers for those transfers. ResumeVine is intended for adults and is not directed to children under 16, or under the higher minimum age applicable in your country. If we learn that we have collected a child’s information contrary to applicable law, we will take steps to delete it.

Changes and questions

We may update this policy as the service changes. The effective date above identifies the current version; material changes will be communicated as required by law. For privacy questions or rights requests, email privacy@resumevine.app (or support@resumevine.app). See our Terms of Service or Support.